Privacy Policy
Effective Date: July 29, 2026 | Version 1.0
1. Introduction
Welcome to Globatek Security LLC ("we", "us", "our"). We are committed to protecting the privacy, confidentiality, and security of your personal data.
This Privacy Policy explains how we collect, use, process, and safeguard information when you interact with the Globatek Security Portal (the "Web Application" or "Portal") and the Globatek Security Guard Mobile Application (the "Mobile Application" or "App").
By using the Portal or registering an account on the App, you acknowledge that you have read and understood the data practices described in this policy.
2. Information We Collect
To deliver security dispatching, patrol validation, and team communication, we collect the following types of information:
- Account Information: Profile credentials created by your supervisor, which include your full name, work email address, telephone number, employee ID, role classification, and profile picture.
- Patrol and Incident Logs: Work-related reports generated while on duty. This includes text notes, timestamps, incident descriptions, checkpoint scans, and digital signatures.
- Device Metadata: Information from the device you use to access our services, such as IP address, device hardware model, operating system version, browser type, and system logs.
3. Location Tracking (Critical App Store Notice)
Important details regarding background location tracking for Security Guards:
The Globatek Security Guard Mobile Application collects precise location data and background location data from your mobile device. This data is collected even when the App is closed or not in active use.
Why is background location tracking required?
- To verify that assigned security patrols are completed accurately.
- To log guard presence at scheduled checkpoints and shift sites.
- To ensure safety and emergency response tracking for lone workers.
- To validate check-ins and check-outs for payroll reconciliation.
Control and Limitation: Location tracking is strictly limited to your designated shift hours. Location data is only uploaded when you are clocked into an active shift on the App. Once you clock out of your shift, location tracking is fully suspended.
4. Device Permissions
To enable specific operational features, the Mobile App may request the following system permissions on your device:
Camera and Photo Library
Allows you to attach verification photos to incident reports, capture shift check-in selfies, and customize your profile photo.
Push Notifications
Delivers critical alerts regarding emergency dispatches, shift assignments, and direct supervisor messages in real time.
5. How We Use Information
Globatek Security LLC processes personal and location details for the following legitimate business operations:
- Service Operations: Scheduling shifts, verifying check-ins, tracking patrol routes, and processing reports.
- Security & Safety: Ensuring guard safety during night shifts or in lone-worker settings.
- Client Reporting: Generating compiled patrol reports and security logs to demonstrate compliance to our client partners.
- Communications: Allowing supervisors to coordinate assignments and send real-time inbox messages to guards.
6. Information Sharing and Disclosure
We prioritize protecting your data and strictly control who can access it:
- Client Organizations: Patrol reports, checkpoint timestamps, and location validations are shared with the managing security agency or client who contracted services for that specific job site.
- Compliance & Legal Requirements: We may disclose information if required by local labor regulations, legal audits, law enforcement requests, or standard legal processes.
- No Commercial Selling: We do not sell, rent, trade, or distribute your personal details or location history to third-party advertising companies, data brokers, or marketing networks.
7. Retention and Account Deletion
We hold account data as long as your profile remains active, or as required by labor laws and contractual record keeping rules.
Requesting Account Deletion:
We offer multiple routes to request deactivation and purging of your profile and data:
- Contact your direct Globatek Security supervisor or system administrator.
- Submit a direct written request via email to: support@globateksecurityllc.com or info@globateksecurityllc.com
Note: To comply with employment records laws, financial audits, or ongoing incident reports, certain historical logs and shift check-ins may remain archived in a de-identified format as legally permitted.
8. Contact Information
If you have any questions, security concerns, or requests regarding your personal data under this policy, please reach out to our privacy management team:
Globatek Security LLC